GoPhore Feature Update (2020)
New App Version 3.2.5
- "Remember Me" Function on login. Saves Driver Login information so they no longer have to input it everytime
- Photo Upload optimization
- Reduces size of captured photos significantly prior to upload
- Reduces data usage of the app
- Decreases upload time significantly, Outgate much faster
- If no active trip is assigned to you, the app allows you to continue to trip selection screen to overtake one
- Manual Offline Mode button in the header.
- Once you log in you can now tell the app to go offline so that you can work in low reception areas.
- Tap it again to go online and the app will upload all your work.
- Ability to cancel upload and outgate prompts in the event they fail and so you can try again.
GoPhore Desktop Features
- Mod that forces VIN & BOL level Pickup / Delivery date capture when driver outgates with app.
- Customer selection on a BOL Fixes
New App Version 3.2
- Moved main button bar to bottom of screen.
- Made larger more responsive buttons.
- Added titles to buttons.
- Updated color scheme for header and footer.
- Ability to fix gray background if scrolled off screen (tap the refresh button).
- Added Android version to Canada Play Store.
GoPhore Desktop Features
- VIN Dashboard: Now the Copy VINs buttons selects more fields including VIN charges.
- BOL Dashboard: A new Copy BOLs buttons is on the dashboard so you can paste in to a spreadsheet.
- Added Canada compatibility for Quickbooks Online and Google Chrome.
GoPhore App Features
- If signatures are not required, once the driver outgates the stop will change to dark green or blue to indicate the driver is finished and the move was successful. (Does not require app update)
GoPhore Desktop Features
- Major Security update to keep your information safe. I can't go into too much detail here, that information is classified.
- Customer Email Notification: Time stamps are now in military time format
- Ability to have the signature field on the BOL replaced by any words you want in the event signatures are not captured. (ie. do not sign, use app)
- General Stability and optimization updates
iOS App Version 3.1.8
- All new photo taking and storage code. Dramatically improved stability.
GoPhore Desktop Features
- Customer Email Notification Re-design - Branded to your company
- Order Created
- Order Dispatched
- Order Picked Up
- Order Delivered
- Order ePOD
- Ability to have the notification email specify number of VINs on it (on by default)
- Quickbooks Online and Desktop now communicate back and forth. No more orders getting stuck in the queue.
- Chrysler dashboard improvements
- ICL Billing Dashboard improvements
- ePOD now shows on contactless pickup/delivery signing page
- Ability to append Billto customer notes to driver app. (contact us to turn on)
- Pronote entry font size increase.
- Multi-BOL dispatch stop stability improvements.
App Version 3.1.3
- Contactless Signature Viewer: The driver now has a "Refresh Touchless Signature" button to view the customer's signature before the driver signs.
- Send Touchless Signature: When ever the touchless signature link is emailed from the app, this resets the session and allows the customer to sign again in the event that their first signature was not acceptable.
- Cargo Damage Report stability fixes.
GoPhore Desktop Features
- New Email Notification for AIAG Delivery Reports
- New Email Notification for Cargo Damage Reports
- In the Trip Builder, when assigning a driver, you can now type any portion of their username to search for them.
- In Dispatching > Trip Tab: You can now email the Gate Pass with a click of a button. "Gate Pass"
- When you choose the email option, it will automatically grab the assigned driver's email.
- New Pronotes for received Cargo Damage Reports at the BOL and VIN level.
App and Desktop Updates
COVID - 19 Edition
App Version 3.0.12
- COVID-19 Contactless Pickup and Deliveries: New button for touchless movements that will email the client a link to a web page that contains photos and notes. They will be able to sign for the BOL on this page, on their own device.
- Photo, Markup, and Notes Upload Change: Now information is sent to the server earlier in the driver work flow. This achieves two things:
- Allows contactless clients to see photos and notes prior to driver out-gating.
- Uploads information earlier to increase data transmission stability.
- Photo Taking Stability & Fixes.
GoPhore Desktop Features
- Ability to set each customer as a contactless pickup or delivery: This flags the app to show the new button to the driver.
- New Email Notification for Contactless Pickup and Deliveries: Stored in the customer profile
- Ability to set each customer to show both pickup and delivery information in contactless web page or to just show only pickup or delivery information.
- Monthly Revenue and Averages Report.
- Ability to drop Driver's GPS pin from the Global Driver location map after set amount of days: Contact us to activate and set day time out.
- Accounting Billing Dashboard Options:
- Option to not show cancelled BOLs in Ready for Billing.
- Option to have "Zero" charge BOLs not show after "x" amount of days have passed.
- Contact us to turn these on.
- Split Load Trips: BOL Pronote now specify that it is a split Pickup / Delivery.
- ICL Billing Dashboard: Ability to re-rate Bentley VINs
So many features to announce we couldn't fit them in this email.
We are very excited to announce this release! You have spoken and we listened!
New Mobile App Features:
- The Big One: Multiple BOLs combined on a single stop location. While in dispatch place similar Pickups or Deliveries next to each other in the Trip builder and it will auto-combine them in the app… what this means:
- When a driver arrives at a location that has multiple BOLs to be picked up or delivered they will see all BOLs & VINs listed.
- All work can be done on a single screen
- Capture Signatures ONCE for multiple BOLs
- Outgate ONCE for multiple BOLs
- ALL BOLs are updated at once!
- Ability to indicate if there is EXTRA CARGO in the vehicle.
- This will create a pronote and email the dispatcher that there is extra cargo in the vehicle.
- Flat Theme update
- Not only does this eliminate the issue with double scrolling, it speeds up the App significantly.
- Trip Selection screen is now in chronological order (Newest on top)
- Buttons are now at the top of expanded rows.
- Larger buttons for ease of use.
- Chrysler VICs damage reporting
- Compatibility and stability fixes for iOS 13.4
New Desktop Features:
- Place similar stops next to each other on the Trip builder to combine them in the driver app.
- Ability to set default BOL print type (Straight, Rail, Short) Contact us to default your selection
- Printing Invoices now creates ProNotes
- Ability to search by BOL Payment type. Collect on delivery, pre-paid, on Account, etc. (From Dispatch order search and BOL Dashboard)
- Ability to append Driver Name and Phone number to Tracking Email Notifications. (Click the check box next to notification email in the customer profile)
- FCA Billing Dashboard functionality and EDI Compliance
- Volvo Billing Dashboard functionality and EDI Compliance
- Mercedes Billing functionality and EDI Compliance
- Bentley Billing functionality and EDI Compliance
- Email Notification stability improvements
- Ability to have Terms and Conditions always show for clients, but not when you print inside GoPhore (Contact us to turn on)
- Auction Enabled Features
- Now anyone can Type in Mileage on a BOL even without a PC Miler API.
- The Consignee information from a BOL now goes into the “Ship To” field in Quickbooks desktop and online.
- In Settings >ICL Rates you can now manually update rates for all integrated ICL OEMs
- Ability to have Weight per VIN and total Approx Weight print on BOLs (Contact us to turn on)
Niles Schambers is here to bring you fresh content. Including but not limited to Technology, Driver well-being, management and life hacks. Niles is the Vice President at Auto Carrier Software.
Driveaway operations come with their own set of challenges—unpredictable schedules, long-distance trips, and multi-stop routes that are tough to manage with traditional tools. As your company grows, the old ways of assigning drivers and tracking vehicles simply can’t keep up. GoPhore was designed to fix that. With an all-in-one dispatch, tracking, and mobile driver platform, GoPhore helps driveaway services scale their operations without losing control. Dispatch Like a Pro Managing driveaway jobs is no longer a manual headache. GoPhore’s drag-and-drop dispatch board lets you assign trips, build multi-stop routes, and adjust schedules on the fly. The system automatically notifies drivers, logs every move, and tracks it all in real time—so you can stay ahead of every job, not behind it. Empower Drivers in the Field Your drivers are your frontline—and with the GoPhore mobile app, they’re equipped with everything they need. From VIN scanning and inspection forms to mileage logs and expense tracking, drivers can do it all from their phone. No more paperwork, no more end-of-day data entry. Real-Time GPS Tracking & eSignatures Need to know where a vehicle is? With live GPS tracking, dispatchers and customers can view locations, estimated arrival times, and delivery status instantly. When the job’s done, GoPhore collects electronic signatures and final documentation automatically. Track Expenses and Settle Faster GoPhore’s built-in expense tracking lets drivers log fuel, tolls, and lodging costs while on the road. That data flows directly into your back-office accounting, making payroll, settlements, and invoicing faster and more accurate. Scale your driveaway business the smart way. GoPhore turns complex logistics into streamlined operations. 👉 Book a demo today to see how you can simplify, scale, and succeed with GoPhore.
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How Digital ePODs Revolutionize Car Hauling Efficiency In the auto transport world, every detail matters. A missed signature, unclear damage documentation, or lost delivery receipt can snowball into costly claims and unhappy customers. That’s why more and more car haulers are turning to digital solutions like GoPhore to streamline their proof of delivery process. GoPhore’s mobile-first platform replaces outdated paperwork with electronic proof of delivery (ePOD) tools that give your drivers, dispatchers, and customers real-time visibility and confidence at every step of the delivery journey. Goodbye Paper. Hello Precision. Forget the clipboards, paper BOLs, and smudged ink. With GoPhore, drivers can log deliveries from their phones or tablets in seconds. They simply scan the VIN barcode, complete an inspection checklist, upload damage photos, and collect signatures—all from the app. Each action is tied to a timestamp and geolocation, eliminating guesswork or disputes. Damage Disputes? Not Anymore. GoPhore supports AIAG-compliant vehicle inspection processes, including Red Light / Green Light indicators and photo-based annotations. If damage is present, drivers can tag it right on the vehicle image, ensuring clarity and consistency. This documentation reduces claims by providing irrefutable evidence of a vehicle’s condition at the time of pickup or drop-off. Faster Claims, Better Reputation. Because GoPhore creates a full digital trail, insurance claims become faster and easier to resolve. No more chasing drivers for paperwork or dealing with inconsistent reporting. Everything you need is stored securely in the system and backed up in the cloud. Customers Stay in the Loop GoPhore automatically notifies customers with pickup confirmations, delivery updates, and ETAs via text or email. This not only saves your team from fielding “Where’s my car?” calls—it improves your reputation for transparency and professionalism. Ready to modernize your deliveries? GoPhore’s digital ePOD system is more than a convenience—it’s a competitive advantage. 👉 Book a demo today to see it in action and make lost paperwork a thing of the past.
In auto transport, profitability is often associated with fuel costs, equipment, and driver availability. While those factors matter, the real determinant of profit or loss usually sits at the center of daily operations: dispatching. Dispatching is not just about assigning loads. It is the system that connects vehicles, drivers, routes, and time. When done well, it maximizes revenue from every mile driven. When done poorly, it quietly drains margins through inefficiency, wasted time, and missed opportunities. Dispatching Controls Revenue Per Mile Every load decision affects how much revenue a carrier earns per mile. A dispatcher choosing the right driver for the right load at the right time can increase utilization without adding trucks or drivers. Smart dispatching ensures: Drivers are consistently moving, not waiting Loads are grouped efficiently by location and destination Routes reduce empty or deadhead miles When dispatch decisions are based on real-time data instead of guesswork, carriers can move more vehicles with the same resources. That is direct revenue growth without increased overhead. Poor Dispatching Creates Hidden Costs Many auto transport companies underestimate how much poor dispatching costs them. These losses rarely show up as a single line item, but they compound every day. Common hidden costs include: Drivers sitting idle between loads Extra fuel spent on inefficient routing Missed pickup and delivery windows Overtime pay caused by poor scheduling Customer dissatisfaction leading to lost repeat business Each of these issues traces back to dispatch visibility. Without accurate, real-time information on vehicle availability, driver schedules, and destinations, dispatchers are forced to react instead of plan. Real-Time Data Turns Dispatching Into a Profit Engine Modern dispatching platforms transform dispatch from a reactive task into a strategic advantage. With live data, dispatchers can see the full operational picture before assigning loads. Real-time dispatching allows carriers to: Match loads to drivers based on location and availability Adjust routes instantly when conditions change Balance workloads across drivers Avoid overbooking or underutilizing capacity Instead of managing problems after they occur, dispatchers can prevent them altogether. The result is smoother operations and stronger margins. Better Dispatching Improves Driver Retention Driver turnover is expensive. Recruiting, onboarding, and training new drivers costs time and money. Dispatching plays a major role in whether drivers stay or leave. Clear routes, realistic schedules, and fair load assignments all come from effective dispatching. When drivers feel their time is respected and their routes make sense, satisfaction increases. Efficient dispatching helps drivers: Earn more with fewer wasted miles Avoid last-minute changes and confusion Maintain predictable schedules Happy drivers are productive drivers, and productivity directly impacts profitability. Dispatching Connects Every Part of the Business Dispatching sits at the intersection of sales, operations, customer service, and finance. It determines whether promises made to customers can be kept and whether jobs can be completed profitably. When dispatching is data-driven: Customers receive accurate ETAs Operations run predictably Billing and reporting become more accurate Leadership gains visibility into performance metrics Dispatching is not a back-office function. It is the operational backbone that determines how efficiently the entire business runs. Why Dispatching Deserves More Attention In auto transport, trucks do not generate profit on their own. Drivers do not either. Profit comes from how well resources are coordinated. Dispatching is where that coordination happens. Companies that treat dispatching as a strategic function, supported by real-time data and modern tools, consistently outperform those that rely on manual processes and outdated systems. In today’s competitive auto transport market, dispatching is no longer just an operational necessity. It is the real profit center.
Discover how GoPhore’s digital ePODs streamline car hauling with real-time visibility, fewer claims, and faster, paperless deliveries.
Simplify car auction transport with GoPhore. From VIN scanning to live tracking, manage pickups, deliveries, and invoices with speed and accuracy.
Boost driveaway efficiency with GoPhore’s smart dispatching, GPS tracking, and mobile driver tools. Simplify routes, cut paperwork, and scale faster.
Explore the Latest GoPhore Driver App Features
Hello, We are excited to present the latest enhancements to our GoPhore software: 1. User Preference Updates (Contact us to enable) EDI & Manual BOL Deletion EDI-generated BOLs can be deleted; manual entries cannot. Move & Charge Deletion Controls Toggle deletion of regular moves and decide whether charges get cleared upon order cancellation. Inactive Customer Filtering in BOL Inactive customers will no longer appear in BOL dropdowns or lookups. Ability to force specific notifications in customer profile (Email & Text) Allows you ensure that customers get notified on different events. 2. Customer profile preferences Bill To Flag for Odometer & Keys A new flag that mandates drivers to input vehicle odometer reading and the number of keys before proceeding. 3. Invoice & Document Customization Custom Charges on Invoice Sum up all custom charges in a dedicated merge field. Notification Email Template File Source Invoice CSCL emails now pull from a template, aligning them with other CSCL templates. When a load is brokered out or in, there is an icon in dispatching indicating the broker event 4. Application Fixes & Data Management Forbidden Issue Resolved Fixed the bug that restricted drivers from generating invoices in-app. EDI for Mercedes Brokered Loads Ensured that these loads remain consistent in the new carrier’s system. These features aim to enhance your experience and efficiency in managing your transportation tasks. As always, we value your feedback for continual improvement. For any inquiries or assistance, please contact our customer support team. Best regards, The GoPhore Team
Automated Text Messages: Automatically send your customer text updates on different events such as Order Created, Dispatched, Picked Up, Delivered and now Customer Reviews. Customer Reviews Feature: Customers can now rate your service from 1 - 5 stars in the notification emails and text messages they receive. These notifications and landing pages are fully customizable. Call today for training or visit this link
