What's New? GoPhore Feature Update (2020)
New App Version 3.2.5
- "Remember Me" Function on login. Saves Driver Login information so they no longer have to input it everytime
- Photo Upload optimization
- Reduces size of captured photos significantly prior to upload
- Reduces data usage of the app
- Decreases upload time significantly, Outgate much faster
- If no active trip is assigned to you, the app allows you to continue to trip selection screen to overtake one
- Manual Offline Mode button in the header.
- Once you log in you can now tell the app to go offline so that you can work in low reception areas.
- Tap it again to go online and the app will upload all your work.
- Ability to cancel upload and outgate prompts in the event they fail and so you can try again.
GoPhore Desktop Features
- Mod that forces VIN & BOL level Pickup / Delivery date capture when driver outgates with app.
- Customer selection on a BOL Fixes
New App Version 3.2
- Moved main button bar to bottom of screen.
- Made larger more responsive buttons.
- Added titles to buttons.
- Updated color scheme for header and footer.
- Ability to fix gray background if scrolled off screen (tap the refresh button).
- Added Android version to Canada Play Store.
GoPhore Desktop Features
- VIN Dashboard: Now the Copy VINs buttons selects more fields including VIN charges.
- BOL Dashboard: A new Copy BOLs buttons is on the dashboard so you can paste in to a spreadsheet.
- Added Canada compatibility for Quickbooks Online and Google Chrome.
GoPhore App Features
- If signatures are not required, once the driver outgates the stop will change to dark green or blue to indicate the driver is finished and the move was successful. (Does not require app update)
GoPhore Desktop Features
- Major Security update to keep your information safe. I can't go into too much detail here, that information is classified.
- Customer Email Notification: Time stamps are now in military time format
- Ability to have the signature field on the BOL replaced by any words you want in the event signatures are not captured. (ie. do not sign, use app)
- General Stability and optimization updates
iOS App Version 3.1.8
- All new photo taking and storage code. Dramatically improved stability.
GoPhore Desktop Features
- Customer Email Notification Re-design - Branded to your company
- Order Created
- Order Dispatched
- Order Picked Up
- Order Delivered
- Order ePOD
- Ability to have the notification email specify number of VINs on it (on by default)
- Quickbooks Online and Desktop now communicate back and forth. No more orders getting stuck in the queue.
- Chrysler dashboard improvements
- ICL Billing Dashboard improvements
- ePOD now shows on contactless pickup/delivery signing page
- Ability to append Billto customer notes to driver app. (contact us to turn on)
- Pronote entry font size increase.
- Multi-BOL dispatch stop stability improvements.
App Version 3.1.3
- Contactless Signature Viewer: The driver now has a "Refresh Touchless Signature" button to view the customer's signature before the driver signs.
- Send Touchless Signature: When ever the touchless signature link is emailed from the app, this resets the session and allows the customer to sign again in the event that their first signature was not acceptable.
- Cargo Damage Report stability fixes.
GoPhore Desktop Features
- New Email Notification for AIAG Delivery Reports
- New Email Notification for Cargo Damage Reports
- In the Trip Builder, when assigning a driver, you can now type any portion of their username to search for them.
- In Dispatching > Trip Tab: You can now email the Gate Pass with a click of a button. "Gate Pass"
- When you choose the email option, it will automatically grab the assigned driver's email.
- New Pronotes for received Cargo Damage Reports at the BOL and VIN level.
App and Desktop Updates
COVID - 19 Edition
App Version 3.0.12
- COVID-19 Contactless Pickup and Deliveries: New button for touchless movements that will email the client a link to a web page that contains photos and notes. They will be able to sign for the BOL on this page, on their own device.
- Photo, Markup, and Notes Upload Change: Now information is sent to the server earlier in the driver work flow. This achieves two things:
- Allows contactless clients to see photos and notes prior to driver out-gating.
- Uploads information earlier to increase data transmission stability.
- Photo Taking Stability & Fixes.
GoPhore Desktop Features
- Ability to set each customer as a contactless pickup or delivery: This flags the app to show the new button to the driver.
- New Email Notification for Contactless Pickup and Deliveries: Stored in the customer profile
- Ability to set each customer to show both pickup and delivery information in contactless web page or to just show only pickup or delivery information.
- Monthly Revenue and Averages Report.
- Ability to drop Driver's GPS pin from the Global Driver location map after set amount of days: Contact us to activate and set day time out.
- Accounting Billing Dashboard Options:
- Option to not show cancelled BOLs in Ready for Billing.
- Option to have "Zero" charge BOLs not show after "x" amount of days have passed.
- Contact us to turn these on.
- Split Load Trips: BOL Pronote now specify that it is a split Pickup / Delivery.
- ICL Billing Dashboard: Ability to re-rate Bentley VINs
So many features to announce we couldn't fit them in this email.
We are very excited to announce this release! You have spoken and we listened!
New Mobile App Features:
- The Big One: Multiple BOLs combined on a single stop location. While in dispatch place similar Pickups or Deliveries next to each other in the Trip builder and it will auto-combine them in the app… what this means:
- When a driver arrives at a location that has multiple BOLs to be picked up or delivered they will see all BOLs & VINs listed.
- All work can be done on a single screen
- Capture Signatures ONCE for multiple BOLs
- Outgate ONCE for multiple BOLs
- ALL BOLs are updated at once!
- Ability to indicate if there is EXTRA CARGO in the vehicle.
- This will create a pronote and email the dispatcher that there is extra cargo in the vehicle.
- Flat Theme update
- Not only does this eliminate the issue with double scrolling, it speeds up the App significantly.
- Trip Selection screen is now in chronological order (Newest on top)
- Buttons are now at the top of expanded rows.
- Larger buttons for ease of use.
- Chrysler VICs damage reporting
- Compatibility and stability fixes for iOS 13.4
New Desktop Features:
- Place similar stops next to each other on the Trip builder to combine them in the driver app.
- Ability to set default BOL print type (Straight, Rail, Short) Contact us to default your selection
- Printing Invoices now creates ProNotes
- Ability to search by BOL Payment type. Collect on delivery, pre-paid, on Account, etc. (From Dispatch order search and BOL Dashboard)
- Ability to append Driver Name and Phone number to Tracking Email Notifications. (Click the check box next to notification email in the customer profile)
- FCA Billing Dashboard functionality and EDI Compliance
- Volvo Billing Dashboard functionality and EDI Compliance
- Mercedes Billing functionality and EDI Compliance
- Bentley Billing functionality and EDI Compliance
- Email Notification stability improvements
- Ability to have Terms and Conditions always show for clients, but not when you print inside GoPhore (Contact us to turn on)
- Auction Enabled Features
- Now anyone can Type in Mileage on a BOL even without a PC Miler API.
- The Consignee information from a BOL now goes into the “Ship To” field in Quickbooks desktop and online.
- In Settings >ICL Rates you can now manually update rates for all integrated ICL OEMs
- Ability to have Weight per VIN and total Approx Weight print on BOLs (Contact us to turn on)
Technology, transportation, leadership, and life on the road. Niles Schambers shares real-world insights from the finished vehicle logistics industry as Vice President of GoPhore Auto Carrier Software.
Managing luxury and enclosed vehicle shipments? Learn how modern transportation management software improves visibility, inspections, and operational efficiency.
GoPhore App 4.0.9 is now live with new customer-level photo controls. Teams can now set minimum required photo counts by customer and disable photo capture where it is not needed, helping drivers follow the correct process for each customer and stop. Stronger Mobile Event Protection New duplicate event checks help prevent trip activity from being submitted more than once, improving reliability and data accuracy from the field. Expanded Reporting and Revenue Visibility GoPhore reporting continues to get stronger with updates to lifecycle, revenue, driver pay, and BOL status reporting. Recent improvements include deadhead mileage support, Collect on Pickup vs. Collect on Delivery visibility, RPM per unit, active BOL state reporting, and new driver pay report options. Improved BOL Document Handling BOL document management now supports clearer access separation between internal and driver-facing documents. The document viewer has also been enhanced for a better review experience. Enhanced Brokerage and Carrier Workflows Brokerage and carrier workflows have been expanded with better tender tracking, carrier type handling, financial policy controls, and carrier management fields. These improvements give teams more structure and visibility when working with outside carriers and GoPhore-connected carrier tenants. Faster Dispatch and Order Management Dispatch and order tools received several usability and operational updates, including CPO search within dispatch order search, improved VIN grid editing, single-leg revenue syncing, and BOL creation enhancements. Improved Analytics Context Analytics trend views now include calendar-to-date comparison badges, making it easier to understand current performance against comparable time periods. Behind-the-Scenes Support Improvements GoPhore added new internal support tools to help our team troubleshoot tenant settings, user access, stop signatures, and BOL rollback scenarios more efficiently. This helps improve support turnaround and issue resolution for customers. EDI Integration with Motive GPS GoPhore now supports EDI integration with GPS provider Motive. This new integration expands connectivity options for customers and helps create a more seamless flow of operational data between platforms.
We’ve added two major upgrades to GoPhore to make your data easier to access, understand, and act on. Analytics Hub brings live operational insight into one dashboard, including revenue, volume, lifecycle activity, aging, customer performance, lane performance, carrier activity, OEM insights, and recommended actions.
Finished vehicle logistics (FVL) refers to the process of transporting completed vehicles from manufacturers, ports, auctions, rail yards, and storage facilities to dealerships, fleets, or final destinations. As vehicle transportation operations become more complex, finished vehicle logistics plays a major role in maintaining visibility, efficiency, and communication across the supply chain. From dispatching and inspections to delivery documentation and real-time updates, transportation companies managing finished vehicle logistics operations need systems that can support fast-moving and detail-oriented workflows. What Does Finished Vehicle Logistics Include? Finished vehicle logistics operations often involve: Vehicle dispatching and transportation coordination Driver communication and trip visibility Vehicle inspections and damage documentation ePOD (electronic proof of delivery) Customer notifications and status updates Reporting and operational tracking Integration between dispatch, operations, and accounting workflows Because many transportation operations are managing large volumes of vehicles across multiple locations, maintaining operational visibility is critical. Why Visibility Matters in Finished Vehicle Logistics One of the biggest challenges in finished vehicle logistics is maintaining accurate communication and real-time operational visibility. Transportation companies need the ability to: Track trips and deliveries Document vehicle conditions Upload photos and inspection details Communicate between dispatch, drivers, and customers Quickly adapt to operational changes Without the right systems in place, delays, disconnected communication, and manual processes can slow operations down significantly. The Importance of Flexible Transportation Software Not every transportation company operates the same way. Many transportation management systems (TMS) are rigid and difficult to adapt as operational needs evolve. Finished vehicle logistics operations often require flexibility across: dispatch workflows reporting inspections notifications customer communication accounting integrations That flexibility becomes especially important when managing high-volume or detail-oriented transportation operations. How GoPhore Supports Vehicle Transportation Operations GoPhore helps transportation companies streamline operational workflows through tools like: dispatch management driver communication real-time trip visibility ePOD functionality photo documentation damage tracking operational reporting QuickBooks integration The platform is designed to support flexible transportation workflows while helping teams maintain visibility across daily operations. Final Thoughts As transportation operations continue evolving, finished vehicle logistics requires more than just basic dispatching tools. Visibility, documentation, communication, and operational flexibility all play a major role in keeping vehicle transportation workflows running efficiently. Looking for transportation software designed to support modern vehicle logistics operations? Contact GoPhore today to learn more about our transportation management solutions.
Transportation companies supporting manufacturers, dealerships, auctions, and finished vehicle logistics operations face increasing pressure to provide faster communication, accurate documentation, and real-time operational visibility. As vehicle transportation workflows become more complex, many operations still struggle with disconnected systems, delayed updates, manual communication, and limited insight into what is happening in the field. For transportation providers managing high-volume or detail-oriented vehicle movement, maintaining visibility across operations has become more important than ever. The Challenges of Modern Vehicle Transportation Operations Finished vehicle transportation operations often involve: multiple pickup and delivery points dispatch coordination driver communication inspection tracking photo documentation delivery verification customer notifications operational reporting Without streamlined systems in place, communication gaps and manual processes can quickly slow operations down. This becomes especially important for transportation providers supporting customers that require accurate documentation, real-time updates, and operational consistency across transportation workflows. Why Operational Visibility Is Critical Many transportation companies still rely on outdated or disconnected processes that make it difficult to: track trips in real time document vehicle conditions communicate efficiently between dispatch and drivers manage operational reporting quickly respond to changing transportation needs Improved visibility helps transportation operations reduce delays, improve communication, and maintain better oversight across day-to-day workflows. The Importance of Flexible Transportation Software No two transportation operations work exactly the same way. Different customers, transportation requirements, and operational processes often require flexibility across: dispatching inspections reporting notifications customer communication workflow management Many transportation management systems are rigid and difficult to adapt as operational needs evolve. Transportation providers supporting finished vehicle logistics operations often need software that can adapt to the way their teams already work rather than forcing major process changes. Supporting Modern Vehicle Transportation Workflows GoPhore helps transportation companies streamline operational workflows through tools like: dispatch management driver communication ePOD functionality real-time trip visibility photo documentation damage tracking operational reporting QuickBooks integration The platform is designed to support transportation operations that require flexibility, visibility, and efficient coordination across day-to-day vehicle transportation workflows. Final Thoughts As vehicle transportation operations continue evolving, visibility, communication, and operational flexibility all play a major role in maintaining efficient workflows and meeting customer expectations. Transportation companies supporting finished vehicle logistics operations increasingly need systems that help improve coordination, documentation, and real-time operational visibility across the transportation process. Looking for transportation management software built for modern vehicle transportation operations? Contact GoPhore today to learn more about our transportation management solutions.
We’ve rolled out several updates designed to improve reliability, visibility, and day-to-day efficiency across your transportation workflows. New Improvements Include: Improved photo capture with clearer vehicle details and faster saving More reliable photo uploads, even on slower network connections Better syncing and trip updates when the app resumes or connectivity changes More accurate display of charges and payment information Damage code selection now remembers your previous choice for faster processing Updated tablet layout for quicker and more efficient damage marking Cleaner Stops screen layout for easier navigation and scanning New “What’s New” section in the menu to help keep users informed on future platform updates and improvements We’re continuing to release new enhancements regularly as we expand and improve the GoPhore platform. Have questions about these updates or want to learn more about GoPhore’s transportation management tools? Contact us here!
In auto transport, change isn’t the exception, it’s part of the job. Routes shift, timelines move, and customer needs evolve. The systems supporting these operations need to be able to keep up. But many transportation management platforms are built around fixed workflows, making it difficult to adjust when plans change. Where Traditional Systems Fall Short Most transport management systems are designed to create structure and consistency. While that can be helpful, it can also introduce limitations. When something changes, teams often have to: Manually adjust dispatch plans Work around rigid workflows Delay updates across drivers, dispatchers, and customers Over time, these challenges can slow down operations and create inefficiencies. A More Flexible Approach GoPhore takes a different approach, one that supports change within day-to-day operations. As Niles Schambers, Vice President, shared: “What you see isn’t just what you get.” That flexibility is supported through features such as: Drag-and-drop dispatching, allowing users to easily assign and adjust trips Real-time system updates, where “every step is automatically updated throughout the system” Real-time tracking and ETA visibility, giving both teams and customers up-to-date shipment information Automated email and SMS notifications, keeping customers informed at key milestones Custom changes and configurable features, allowing the platform to be tailored to specific operational needs Together, these capabilities help teams manage updates more efficiently while staying aligned across dispatch, drivers, and customers. Why Flexibility Matters Flexibility doesn’t just improve internal workflows, it also impacts the experience you deliver to your customers. In auto transport, delays, route changes, and shifting priorities are part of daily operations. When systems are rigid, even small updates can create miscommunication or slow down the process. GoPhore helps address this by bringing dispatching, tracking, communication, and documentation into one system. With tools like real-time tracking, automated status updates, and digital proof of delivery (ePODs), teams and customers stay aligned throughout the entire delivery process. The result is more consistent communication, better visibility, and a smoother experience for everyone involved. Final Thoughts In an industry where change is constant, flexibility plays an important role in maintaining efficiency and communication. With features that support real-time updates, customization, and visibility, GoPhore helps teams stay aligned and responsive as needs evolve.
Driveaway operations come with their own set of challenges—unpredictable schedules, long-distance trips, and multi-stop routes that are tough to manage with traditional tools. As your company grows, the old ways of assigning drivers and tracking vehicles simply can’t keep up. GoPhore was designed to fix that. With an all-in-one dispatch, tracking, and mobile driver platform, GoPhore helps driveaway services scale their operations without losing control. Dispatch Like a Pro Managing driveaway jobs is no longer a manual headache. GoPhore’s drag-and-drop dispatch board lets you assign trips, build multi-stop routes, and adjust schedules on the fly. The system automatically notifies drivers, logs every move, and tracks it all in real time—so you can stay ahead of every job, not behind it. Empower Drivers in the Field Your drivers are your frontline—and with the GoPhore mobile app, they’re equipped with everything they need. From VIN scanning and inspection forms to mileage logs and expense tracking, drivers can do it all from their phone. No more paperwork, no more end-of-day data entry. Real-Time GPS Tracking & eSignatures Need to know where a vehicle is? With live GPS tracking, dispatchers and customers can view locations, estimated arrival times, and delivery status instantly. When the job’s done, GoPhore collects electronic signatures and final documentation automatically. Track Expenses and Settle Faster GoPhore’s built-in expense tracking lets drivers log fuel, tolls, and lodging costs while on the road. That data flows directly into your back-office accounting, making payroll, settlements, and invoicing faster and more accurate. Scale your driveaway business the smart way. GoPhore turns complex logistics into streamlined operations. 👉 Book a demo today to see how you can simplify, scale, and succeed with GoPhore.
Car auctions run on tight schedules and quick turnarounds. Whether you’re transporting vehicles across the state or to a nearby lot, speed and accuracy are key to keeping customers happy and maximizing revenue. GoPhore is built for this high-pressure environment, giving car haulers the tools to thrive—no matter how busy the auction floor gets. Instant VIN Scanning & BOL Generation Time is money when you're navigating a crowded lot. GoPhore allows drivers to scan a VIN and instantly pull up vehicle info, create a bill of lading (BOL), and begin the inspection process—all in one app. No more writing VINs by hand or juggling paper forms in the rain. Seamless Office & Driver Communication Once a pickup is scanned and logged, it syncs automatically with the GoPhore dashboard. Dispatchers can monitor vehicle status, track routes, and assign new jobs in real time. No phone tag. No waiting on paperwork. Just smooth operations and instant updates. Integrated With Auction Systems Whether you’re moving vehicles from Manheim, Adesa, or independent auctions, GoPhore integrates easily with external systems and supports EDI workflows. Auto-generated invoices and customizable delivery reports save time and improve accuracy—so your team can focus on growing, not typing. Transparent Vehicle Tracking GoPhore keeps buyers informed with GPS tracking, live ETAs, and instant delivery confirmation. You’ll spend less time handling customer questions and more time fulfilling orders. For fleet managers, it’s a no-brainer: real-time visibility leads to better decision-making
In the auto transport world, every detail matters. A missed signature, unclear damage documentation, or lost delivery receipt can snowball into costly claims and unhappy customers. That’s why more and more car haulers are turning to digital solutions like GoPhore to streamline their proof of delivery process. GoPhore’s mobile-first platform replaces outdated paperwork with electronic proof of delivery (ePOD) tools that give your drivers, dispatchers, and customers real-time visibility and confidence at every step of the delivery journey. Goodbye Paper. Hello Precision. Forget the clipboards, paper BOLs, and smudged ink. With GoPhore, drivers can log deliveries from their phones or tablets in seconds. They simply scan the VIN barcode, complete an inspection checklist, upload damage photos, and collect signatures—all from the app. Each action is tied to a timestamp and geolocation, eliminating guesswork or disputes. Damage Disputes? Not Anymore. GoPhore supports AIAG-compliant vehicle inspection processes, including Red Light / Green Light indicators and photo-based annotations. If damage is present, drivers can tag it right on the vehicle image, ensuring clarity and consistency. This documentation reduces claims by providing irrefutable evidence of a vehicle’s condition at the time of pickup or drop-off. Faster Claims, Better Reputation. Because GoPhore creates a full digital trail, insurance claims become faster and easier to resolve. No more chasing drivers for paperwork or dealing with inconsistent reporting. Everything you need is stored securely in the system and backed up in the cloud. Customers Stay in the Loop GoPhore automatically notifies customers with pickup confirmations, delivery updates, and ETAs via text or email. This not only saves your team from fielding “Where’s my car?” calls—it improves your reputation for transparency and professionalism. Ready to modernize your deliveries? GoPhore’s digital ePOD system is more than a convenience, it’s a competitive advantage. 👉 Book a demo today to see it in action and make lost paperwork a thing of the past.
