gophore

How GoPhor Makes Flexibility Possible in Auto Transport

Wed, 08 Apr 2026 16:00:18 GMT

In auto transport, change isn’t the exception, it’s part of the job.

Routes shift, timelines move, and customer needs evolve. The systems supporting these operations need to be able to keep up. But many transportation management platforms are built around fixed workflows, making it difficult to adjust when plans change.

Where Traditional Systems Fall Short

Most transport management systems are designed to create structure and consistency. While that can be helpful, it can also introduce limitations.

When something changes, teams often have to:

Manually adjust dispatch plans
Work around rigid workflows
Delay updates across drivers, dispatchers, and customers

Over time, these challenges can slow down operations and create inefficiencies.

A More Flexible Approach

GoPhor takes a different approach, one that supports change within day-to-day operations. As Niles Schambers, Vice President, shared:
“What you see isn’t just what you get.”

That flexibility is supported through features such as:

Drag-and-drop dispatching, allowing users to easily assign and adjust trips
Real-time system updates, where “every step is automatically updated throughout the system”
Real-time tracking and ETA visibility, giving both teams and customers up-to-date shipment information
Automated email and SMS notifications, keeping customers informed at key milestones
Custom changes and configurable features, allowing the platform to be tailored to specific operational needs

Together, these capabilities help teams manage updates more efficiently while staying aligned across dispatch, drivers, and customers.

Why Flexibility Matters

Flexibility doesn’t just improve internal workflows, it also impacts the experience you deliver to your customers.

In auto transport, delays, route changes, and shifting priorities are part of daily operations. When systems are rigid, even small updates can create miscommunication or slow down the process.

GoPhor helps address this by bringing dispatching, tracking, communication, and documentation into one system. With tools like real-time tracking, automated status updates, and digital proof of delivery (ePODs), teams and customers stay aligned throughout the entire delivery process.

The result is more consistent communication, better visibility, and a smoother experience for everyone involved.

Final Thoughts

In an industry where change is constant, flexibility plays an important role in maintaining efficiency and communication.

With features that support real-time updates, customization, and visibility, GoPhor helps teams stay aligned and responsive as needs evolve.

Scaling Driveaway Services with Smarter Dispatching

Thu, 05 Mar 2026 20:09:14 GMT

GoPhore was designed to fix that. With an all-in-one dispatch, tracking, and mobile driver platform, GoPhore helps driveaway services scale their operations without losing control.

Dispatch Like a Pro

Managing driveaway jobs is no longer a manual headache. GoPhore’s drag-and-drop dispatch board lets you assign trips, build multi-stop routes, and adjust schedules on the fly. The system automatically notifies drivers, logs every move, and tracks it all in real time—so you can stay ahead of every job, not behind it.

Empower Drivers in the Field

Your drivers are your frontline—and with the GoPhore mobile app, they’re equipped with everything they need. From VIN scanning and inspection forms to mileage logs and expense tracking, drivers can do it all from their phone. No more paperwork, no more end-of-day data entry.

Real-Time GPS Tracking & eSignatures

Need to know where a vehicle is? With live GPS tracking, dispatchers and customers can view locations, estimated arrival times, and delivery status instantly. When the job’s done, GoPhore collects electronic signatures and final documentation automatically.

Track Expenses and Settle Faster

GoPhore’s built-in expense tracking lets drivers log fuel, tolls, and lodging costs while on the road. That data flows directly into your back-office accounting, making payroll, settlements, and invoicing faster and more accurate.

Scale your driveaway business the smart way.

GoPhore turns complex logistics into streamlined operations. �� Book a demo today to see how you can simplify, scale, and succeed with GoPhore.

Mastering Car Auction Logistics with GoPhore

Wed, 11 Feb 2026 18:36:50 GMT

Car auctions run on tight schedules and quick turnarounds. Whether you’re transporting vehicles across the state or to a nearby lot, speed and accuracy are key to keeping customers happy and maximizing revenue. GoPhore is built for this high-pressure environment, giving car haulers the tools to thrive—no matter how busy the auction floor gets.

Instant VIN Scanning & BOL Generation

Time is money when you're navigating a crowded lot. GoPhore allows drivers to scan a VIN and instantly pull up vehicle info, create a bill of lading (BOL), and begin the inspection process—all in one app. No more writing VINs by hand or juggling paper forms in the rain.

Seamless Office & Driver Communication

Once a pickup is scanned and logged, it syncs automatically with the GoPhore dashboard. Dispatchers can monitor vehicle status, track routes, and assign new jobs in real time. No phone tag. No waiting on paperwork. Just smooth operations and instant updates.

Integrated With Auction Systems

Whether you’re moving vehicles from Manheim, Adesa, or independent auctions, GoPhore integrates easily with external systems and supports EDI workflows. Auto-generated invoices and customizable delivery reports save time and improve accuracy—so your team can focus on growing, not typing.

Transparent Vehicle Tracking

GoPhore keeps buyers informed with GPS tracking, live ETAs, and instant delivery confirmation. You’ll spend less time handling customer questions and more time fulfilling orders. For fleet managers, it’s a no-brainer: real-time visibility leads to better decision-making

How Digital ePODs Revolutionize Car Hauling Efficiency

Wed, 07 Jan 2026 21:10:57 GMT

In the auto transport world, every detail matters. A missed signature, unclear damage documentation, or lost delivery receipt can snowball into costly claims and unhappy customers. That’s why more and more car haulers are turning to digital solutions like GoPhore to streamline their proof of delivery process.

GoPhore’s mobile-first platform replaces outdated paperwork with electronic proof of delivery (ePOD) tools that give your drivers, dispatchers, and customers real-time visibility and confidence at every step of the delivery journey.

Goodbye Paper. Hello Precision.

Forget the clipboards, paper BOLs, and smudged ink. With GoPhore, drivers can log deliveries from their phones or tablets in seconds. They simply scan the VIN barcode, complete an inspection checklist, upload damage photos, and collect signatures—all from the app. Each action is tied to a timestamp and geolocation, eliminating guesswork or disputes. Damage Disputes? Not Anymore.

GoPhore supports AIAG-compliant vehicle inspection processes, including Red Light / Green Light indicators and photo-based annotations. If damage is present, drivers can tag it right on the vehicle image, ensuring clarity and consistency. This documentation reduces claims by providing irrefutable evidence of a vehicle’s condition at the time of pickup or drop-off.

Faster Claims, Better Reputation.

Because GoPhore creates a full digital trail, insurance claims become faster and easier to resolve. No more chasing drivers for paperwork or dealing with inconsistent reporting. Everything you need is stored securely in the system and backed up in the cloud.

Customers Stay in the Loop

GoPhore automatically notifies customers with pickup confirmations, delivery updates, and ETAs via text or email. This not only saves your team from fielding “Where’s my car?” calls—it improves your reputation for transparency and professionalism.

Ready to modernize your deliveries? GoPhore’s digital ePOD system is more than a convenience, it’s a competitive advantage.

�� Book a demo today to see it in action and make lost paperwork a thing of the past.

Why Dispatching Is the Real Profit Center in Auto Transport

Mon, 29 Dec 2025 13:48:09 GMT

In auto transport, profitability is often associated with fuel costs, equipment, and driver availability. While those factors matter, the real determinant of profit or loss usually sits at the center of daily operations: dispatching.

Dispatching is not just about assigning loads. It is the system that connects vehicles, drivers, routes, and time. When done well, it maximizes revenue from every mile driven. When done poorly, it quietly drains margins through inefficiency, wasted time, and missed opportunities.

Dispatching Controls Revenue Per Mile

Every load decision affects how much revenue a carrier earns per mile. A dispatcher choosing the right driver for the right load at the right time can increase utilization without adding trucks or drivers.

Smart dispatching ensures:

Drivers are consistently moving, not waiting
Loads are grouped efficiently by location and destination
Routes reduce empty or deadhead miles

When dispatch decisions are based on real-time data instead of guesswork, carriers can move more vehicles with the same resources. That is direct revenue growth without increased overhead.

Poor Dispatching Creates Hidden Costs

Many auto transport companies underestimate how much poor dispatching costs them. These losses rarely show up as a single line item, but they compound every day.

Common hidden costs include:

Drivers sitting idle between loads
Extra fuel spent on inefficient routing
Missed pickup and delivery windows
Overtime pay caused by poor scheduling
Customer dissatisfaction leading to lost repeat business

Each of these issues traces back to dispatch visibility. Without accurate, real-time information on vehicle availability, driver schedules, and destinations, dispatchers are forced to react instead of plan.

Real-Time Data Turns Dispatching Into a Profit Engine

Modern dispatching platforms transform dispatch from a reactive task into a strategic advantage. With live data, dispatchers can see the full operational picture before assigning loads.

Real-time dispatching allows carriers to:

Match loads to drivers based on location and availability
Adjust routes instantly when conditions change
Balance workloads across drivers
Avoid overbooking or underutilizing capacity

Instead of managing problems after they occur, dispatchers can prevent them altogether. The result is smoother operations and stronger margins.

Better Dispatching Improves Driver Retention

Driver turnover is expensive. Recruiting, onboarding, and training new drivers costs time and money. Dispatching plays a major role in whether drivers stay or leave.

Clear routes, realistic schedules, and fair load assignments all come from effective dispatching. When drivers feel their time is respected and their routes make sense, satisfaction increases.

Efficient dispatching helps drivers:

Earn more with fewer wasted miles
Avoid last-minute changes and confusion
Maintain predictable schedules

Happy drivers are productive drivers, and productivity directly impacts profitability.

Dispatching Connects Every Part of the Business

Dispatching sits at the intersection of sales, operations, customer service, and finance. It determines whether promises made to customers can be kept and whether jobs can be completed profitably.

When dispatching is data-driven:

Customers receive accurate ETAs
Operations run predictably
Billing and reporting become more accurate
Leadership gains visibility into performance metrics

Dispatching is not a back-office function. It is the operational backbone that determines how efficiently the entire business runs.

Why Dispatching Deserves More Attention

In auto transport, trucks do not generate profit on their own. Drivers do not either. Profit comes from how well resources are coordinated.

Dispatching is where that coordination happens.

Companies that treat dispatching as a strategic function, supported by real-time data and modern tools, consistently outperform those that rely on manual processes and outdated systems.

In today’s competitive auto transport market, dispatching is no longer just an operational necessity. It is the real profit center.

How Digital ePODs Revolutionize Car Hauling Efficiency

Thu, 06 Nov 2025 13:34:10 GMT

Digital ePODs Boost Car Hauling Efficiency

Goodbye Paper. Hello Precision.

Damage Disputes? Not Anymore.

Faster Claims, Better Reputation

Customers Stay in the Loop

Ready to modernize your deliveries?

GoPhore’s digital ePOD system is more than a convenience—it’s a competitive advantage.

Book a demo today to see it in action and make lost paperwork a thing of the past.

Mastering Car Auction Logistics with GoPhore

Thu, 06 Nov 2025 13:34:08 GMT

Streamline Every Auction Move with GoPhore’s Smart Logistics Tools

Instant VIN Scanning & BOL Generation

Seamless Office & Driver Communication

Integrated With Auction Systems

Transparent Vehicle Tracking

Make your auction transport smarter.

With GoPhore, auction-day stress becomes auction-day control.

Schedule your demo now and discover a better way to handle auction logistics.

Scaling Driveaway Services with Smarter Dispatching

Thu, 06 Nov 2025 13:34:06 GMT

Streamline Driveaway Operations with GoPhore’s All-in-One Platform

Driveaway operations come with their own set of challenges—unpredictable schedules, long-distance trips, and multi-stop routes that are tough to manage with traditional tools. As your company grows, the old ways of assigning drivers and tracking vehicles simply can’t keep up. GoPhore was designed to fix that. With an all-in-one dispatch, tracking, and mobile driver platform, GoPhore helps driveaway services scale their operations without losing control.

Dispatch Like a Pro

Empower Drivers in the Field

Real-Time GPS Tracking & eSignatures

Track Expenses and Settle Faster

Scale your driveaway business the smart way.

GoPhore turns complex logistics into streamlined operations.

Book a demo today to see how you can simplify, scale, and succeed with GoPhore.

GoPhore Feature Update (2025)

Mon, 02 Jun 2025 14:27:14 GMT

Explore the Latest GoPhore Driver App Features

We’re excited to share our latest updates to the Driver App. Our goal is to help you streamline your operations, save time, and provide even better service for your customers. Take a look at what’s new:

Driver App Features

Optional Red Light/Green Light Feature
Gives a clear visual of any damages/exceptions while signing, which may have happened during loading/unloading.
Green indicates a clean pickup; Red means there’s a note or issue.
Drivers see this at load time to help confirm all exceptions before having customer sign.
Before signing, customers must confirm the condition, ensuring transparency and accountability helping to reduce claims.

Option to Disable Photo Markup
Control over where and when photos should be annotated by completely turning off the photo markup feature across your fleet (if desired).
[Note: Three-perspective vehicle diagram markup button remains unchanged]
Keep workflows clean and straightforward.

Miscellaneous Stability Patches

Update Today!

We appreciate your continued partnership with GoPhore and can’t wait to see how these new features make your day-to-day more efficient. If you have any questions or need assistance, just hit “Reply” and let us know!

Thank you for choosing GoPhore!

Feature Announcement Update: Key Enhancements & Fixes (2023)

Wed, 03 Jan 2024 15:22:30 GMT

Hello,

We are excited to present the latest enhancements to our GoPhore software:

1. User Preference Updates (Contact us to enable)

EDI & Manual BOL Deletion
EDI-generated BOLs can be deleted; manual entries cannot.
Move & Charge Deletion Controls
Toggle deletion of regular moves and decide whether charges get cleared upon order cancellation.
Inactive Customer Filtering in BOL
Inactive customers will no longer appear in BOL dropdowns or lookups.
Ability to force specific notifications in customer profile (Email & Text)
Allows you ensure that customers get notified on different events.

2. Customer profile preferences

Bill To Flag for Odometer & Keys
A new flag that mandates drivers to input vehicle odometer reading and the number of keys before proceeding.

3. Invoice & Document Customization

Custom Charges on Invoice
Sum up all custom charges in a dedicated merge field.
Notification Email Template File Source
Invoice CSCL emails now pull from a template, aligning them with other CSCL templates.
When a load is brokered out or in, there is an icon in dispatching indicating the broker event

4. Application Fixes & Data Management

Forbidden Issue Resolved
Fixed the bug that restricted drivers from generating invoices in-app.
EDI for Mercedes Brokered Loads
Ensured that these loads remain consistent in the new carrier’s system.

These features aim to enhance your experience and efficiency in managing your transportation tasks. As always, we value your feedback for continual improvement.

For any inquiries or assistance, please contact our customer support team.

Best regards,

The GoPhore Team

GoPhore Feature Update (2023)

Wed, 01 Feb 2023 15:42:44 GMT

Automated Text Messages: Automatically send your customer text updates on different events such as Order Created, Dispatched, Picked Up, Delivered and now Customer Reviews.
Customer Reviews Feature: Customers can now rate your service from 1 - 5 stars in the notification emails and text messages they receive. These notifications and landing pages are fully customizable. Call today for training or visit this link

Customer Reviews Dashboard: Read what your customers are writing about you and get an email notification of their review.
Custom Charges Display: The ability to print custom charges on any PDF, including Bills of Lading (BOLs) and Invoices, is now available.
Mandatory Brokerage Info: Ensure accurate transference of duties by enabling the feature that requires inputting brokerage information before a BOL can be sent to another carrier.
Dispatcher Notes in BOL Entry: Add private notes to orders for dispatcher's eyes only.
Yard Management Mod: Manage vehicles in your yard more effectively with the ability to input an overriding ingate date.

BOL Print Feature: You can now print terms and conditions per Bill of Lading (BOL).

Driver Notifications: Drivers will receive push notifications when a new trip is activated.

Delivery Information Update: Delivery information is now sent to the driver app when viewing pick-up location.

VIN Level Charges: Drivers can now input VIN level charges when creating a BOL from the app.

BOL Dashboard Update: Customer names in the BOL Dashboard are now sortable.

Invoice Print Modifications: You now have the ability to have customers' contact information print on you invoices (contact us to enable)

Software Patches: We have implemented miscellaneous patches and stability fixes.

Text Message Updates: Stay connected with your customers through our new SMS feature, offering real-time updates straight to their mobile devices. Imagine your driver delivers the vehicle and the customer instantly gets your custom message on their phone.

Revamped App Design: Experience our completely redesigned app, made for user-friendly navigation and enhanced usability.

New GoPhore Tracking Website: Discover our revamped, mobile-friendly GoPhore Tracking site for real-time tracking info on all devices.

Custom Vehicle Damage Codes: Customize vehicle damage codes for precise reporting and tracking. You can have own markup codes. Don't like the ones listed by default? contact us and we will make them custom for you.

Faster BOL Creation: Our newly redesigned app feature allows faster and easier BOL creation, simplifying your workflow.

Simplified Duplicate BOLs: Effortlessly make multiple BOLs when creating orders. When you have BOLs with common information this is a one click duplication of orders. Just add the VINs and charges and you are done!

Improved Photo Compression: Store and share high-resolution images without compromise, courtesy of our advanced compression program.

Efficient ePOD Management: Send ePODs seamlessly with our updated feature, pulling CSCL templates directly within the app for fast and easy creation.

Estimated Pickup & Delivery Display: Effortlessly monitor logistics with our new feature that displays estimated pickup and delivery times directly on the Loads tab in Dispatching.

QuickBooks Integration: You can now post to Quickbooks at the VIN level. Making tracking revenue more transparent in Quickbooks.

Introducing New Menus! As GoPhore's feature set continues to expand, we've decided to streamline your experience by consolidating our menus into well-organized groups. Keep an eye out for these changes under the Daily Work and Reports drop-downs, making it easier than ever to navigate and find the tools you need. Get ready to enjoy a more seamless and efficient GoPhore experience!

Alfa Romeo Billing Dashboard (Stellantis)

When using the Move Pool function, pronotes are created for VINs, BOLs, and Trips to record this event.

SBOL# now shows in the Billing Dashboard and is searchable with advanced search.

Ability to input, view and run reports on orders you received from a broker or you broker out to a sub-hauler.
New Brokerage Dashboard.
Ability to send orders between GoPhore clients with broker information attached (beta).
Daily Work and Reports menus will be restructured and consolidated, this change is going live 3/20/2023 and another email we be sent out with more details.
Removing a BOL from a trip will clear the delivery lock on the order, allowing it to be re-dispatched and delivered on a new trip.
Higher photo resolution photos on MyEzTrack (requires app update).
Misc stability patches.

GoPhore Driver App Features (3.5)

Push Notifications!! The first one being rolled out is when a BOL is added to or removed from your trip, you will instantly be notified.
Have suggestions for other push notifications you would like to see? Contact us today!
App Speed improvements.
Image resolution is higher for photos sent to server.
Markups are now viewable even if stop or app is exited.

https://www.youtube.com/watch?v=MH7VwCqHHaY
Overhauled method of dispatching Split loads.
You can now track assigned revenue amounts per driver.
Please click the image above to watch a quick video about this new feature.
In Dispatching the Legend Bar is now clickable to quickly show you orders in a specific status.
Mods to menu bar to allow for sub-menus.
Redesigned BOL entry header and customer selection for a better user experience.
Samsara Integration
New Planning calendar that shows un-dispatched BOLs and their corresponding estimated pickup date
New Yard system that allows you to import and manage vehicles in a storage yard.
Ability to add placeholder VINs on BOL entry (so the driver can scan them in the field).
New and modified reports to give more visibility of information
Miscellaneous patches.

GoPhore Driver App Features

App Speed improvements.
Remember me auto-logs you in.
Terms and conditions fixes for auto-rotation

GoPhore Feature Update (2022)

jburgess@customerswhostick.com (Jaylon Burgess) — Sat, 01 Jan 2022 15:28:26 GMT

GoPhore Desktop Features

Ability to add or modify Charges on the Billing Dashboard.
Invoices sent to Quickbooks now use the Customer's Terms on the invoice.
Estimated Pickup/Delivery Thru dates on BOL Editor
Ability to indicate if there is one or more Inoperable VINs on a BOL via checkbox.
Batch send to history in Trip Dashboard (based on Trip Creation date).
Batch send to history in BOL Dashboard (based on BOL Delivery Date).
When a driver removes a VIN from a BOL the total charges update now.
New Custom Preferences (Contact us to enable or modify):
Ability to override "Carrier" in emails sent out to your company name.
Ability to limit how old a trip can be to show in driver app (Default is 30 days).
If a Customer profile has a Quickbooks ID (has been passed to Quickbooks) disallow a dispatcher from editing the profile in GoPhore.
Miscellaneous stability patches.
Miscellaneous UX updates.

New App Version 3.4.0

Auto-Login when app loads
Now when you click the "Remember Me?" button in the app, the next time you open it, it will log you in automatically.
Ability to view documents attached to BOL prior to arrival.
Tap to expand the stop and under the BOL listing you will see documents listed, tap to download.
VIN Scanner stability modifications.

GoPhore Desktop Features

Ability to have Custom charges in GoPhore and pass them to accounting software. (Please contact us to set up any charges you want).
This gives your company the ability to configure custom charges to invoice your customers with. Some examples (but not limited to):
Wait time
Storage fee
Blue Def
Extra Cargo
Etc,
When adjusting charges sent to Quickbooks you can now add new charges that were previously sent as a zero charge.
On BOL Creation/Edit you can now input estimated date/time ranges.
Estimated Pickup From/Thru.
Estimated Delivery From/Thru.
Miscellaneous stability patches.

New App Version 3.3.8

Ability to add VINs to a BOL at pickup (Contact us to Enable).
Click "+VIN" when you arrive at pickup and either scan or manually type VIN and submit.
This will add a new VIN to the BOL and you can do your pickup workflow like usual.
(ONLY APPLIES TO NON-EDI MOVEMENTS)
Ability to download and view the BOL after you have arrived at location.
Click "View BOL in the stop location and it will download the BOL.
Ability to scan and upload documents to the BOL.
Click "Capture Document" button.
Ability to view documents attached to BOL.
Click any item under "DOCS" after arriving.

GoPhore Desktop Features

New Google Chrome Web Extension for importing loads from Central Dispatch and Ship.Cars.
This is in Beta, please contact us for the download link and training.
Ability to flag customer profiles as "sub-customer".
This allows you to tie multiple customer profiles to a single "parent / primary" customer profile.
Ability to set a default billto customer to a customer profile.
This allows you to designate the primary billing customer.
Ability to flag a customer to "Bill Primary" customer, this will print the parent customer on BOLs and invoices, rather than the sub-customer.
BOL creation UI improvements:
When selecting a customer profile, the full customer name now shows.
This will also show you if the profile you are selecting is a sub-customer.
Default BOL type now is what is sent in emails / notifications (eg. Short BOL)
Miscellaneous stability patches.
New preferences (contact us to turn on):
Ability to have BOL Number Barcodes print on BOLs.

New App Version 3.3.4

New Gophore IT button.
Quickly out-gate clean pickups and deliveries.
Please watch video for more information. https://www.youtube.com/watch?v=keyN2RjxpoM

GoPhore Desktop Features

Major server cyber security upgrade.
New bulk update VIN weight program
Paste VINs and weight into pop-up to update their weight.
In dispatching, button is called "Bulk Update".
BOLs emailed from dispatch now include origin city in subject line.
GLOVIS Billing Dashboard Mods:
Ability to set ETA and delay codes on VIN(s).
Miscellaneous stability patches.
New preferences (contact us to turn on):
"GoPhore IT" Pickup (Instant out-gating).
"GoPhore IT" Delivery (Instant Deliveries).
Ability to have a default fee applied to all new BOLs' "Other" charge type.
Ability to have SBOL# sent to Quickbooks.
Ability to have MyEzTrack link sent to Quickbooks.
Ability to have Driver name sent to Quickbooks.

GoPhore Feature Update (2021)

jburgess@customerswhostick.com (Jaylon Burgess) — Fri, 01 Jan 2021 15:23:13 GMT

New App Version 3.3.0

New user interface mods:
Larger input fields, new background.
Higher Contrast display grids for ease of reading.
BOL Creation Fixes.
Minor User Experience mods.

GoPhore Desktop Features

New Report:
Total VINs Delivered by Month.
Ability to send Contactless Signatures from Dispatching:
Hover mouse over BOL in dispatch, click "Send Contactless."
Quickbooks Error Handling:
If an order errors going to Quickbooks, you can now unstage and fix the error by clicking "Unstage Errors" in the billing queue.
Ability to Cancel an order that has been sent to Quickbooks:
In billing dashboard go to moved/posted and click "Cancel."
Support for Canada Tax Codes (GST/HST)
New Trip Pronote:
Any time a driver has been assigned or changed on a trip, a pronote is created for this event.
Customer entry stability fixes.
New column added to OEM VIN Audit Report (VIN Status).
New OEM Trading partner on GLOVIS Billing dashboard (Lucid Motors).
New preferences (contact us to turn on):
On Trip Builder:
Ability to replace word "tablet user" with "Driver."
Contactless signature complexity, (ie. one finger stroke or multiple depending on what you want from the customer).
Can now view Bay Location on VIN Dashboard.
Ability to have total VIN count print on BOL. (ie. VIN 2/5).
On Printed Invoice Ability to split charges into their own fields.

New App Version 3.2.8

Persistent Signature information upload.
On save of signature, they are uploaded immediately to the server.
New VIN Scanner (Android Only).
Faster scans
No scan limits

GoPhore Desktop Features

Shipper Portal speed optimization.
BOL Pronote gets created when the consignee customer is changed on a BOL.
Ability to have custom HTML templates for notification emails.
Overhauled notification email templates.
Customer Code length limit has been extended to 9 characters.
Touchless signature screen now rejects blank or too short signatures from customers.
PCMiler stability fixes.
Quickbooks Online connection stability fixes.
New preferences (contact us to turn on):
On Trip Builder:
Require Mileage
Require Deadhead Mileage
Require Deadhead Customer
Web/tablet user screen ability to default to only show active users.
Ability to have Lot# print on BOL.
Ability to have vehicle weight print on BOL.
Ability to have phone, cell and alt phone for shipper and consignee show on BOL.
Ability to default a Billto customer on BOL creation, based on dispatch pool.

New App Version 3.2.7

Persistent information upload.
Now after every vehicle is loaded all captured information (including photos) are uploaded to the server immediately.
This will significantly reduce data loss and speed up outgate performance.
Stored Driver Signatures (Contact us to enable)
Drivers no longer needs to sign on every order. Their first signature is saved and applied to all future orders.
Signature can be cleared from app or desktop.
Only customer or contactless signatures will be required.
Ability to send ETA to pickup and delivery locations.
CSCL notification for estimated pickup/delivery needs to be set up at the customer level to receive email update.
Ability to send delay codes.
This will update the customer with a new estimated pickup/delivery.
Porsche R41 requirements for reporting.

GoPhore Desktop Features

Ability to assign a different dispatcher to a trip on creation and edit.
BOL Pronote when a Delivery location is changed to a different customer.
Email Send Stability Fixes.
Glovis re-rate functionality.
Mercedes re-rate functionality.
Volvo re-rate functionality.
Ability to void orders in billing and void passes to Quickbooks.
Ability to manually add liftgate rates to ICL Rates.
Quickbooks connector stability fixes.
Removal of a VIN with charges from a BOL now updates the BOL total charges.
Ability to send touchless signatures to multiple emails at once by using a comma between emails.
Logo upload fixes.
PCMiler street level integration.
Billing dashboard column sort fixes.
Ability to copy data from ICL Billing dashboard to clipboard.

GoPhore Feature Update (2020)

Wed, 01 Jan 2020 15:17:34 GMT

New App Version 3.2.5

"Remember Me" Function on login. Saves Driver Login information so they no longer have to input it everytime
Photo Upload optimization
Reduces size of captured photos significantly prior to upload
Reduces data usage of the app
Decreases upload time significantly, Outgate much faster
If no active trip is assigned to you, the app allows you to continue to trip selection screen to overtake one
Manual Offline Mode button in the header.
Once you log in you can now tell the app to go offline so that you can work in low reception areas.
Tap it again to go online and the app will upload all your work.
Ability to cancel upload and outgate prompts in the event they fail and so you can try again.

GoPhore Desktop Features

Mod that forces VIN & BOL level Pickup / Delivery date capture when driver outgates with app.
Customer selection on a BOL Fixes

New App Version 3.2

Moved main button bar to bottom of screen.
Made larger more responsive buttons.
Added titles to buttons.
Updated color scheme for header and footer.
Ability to fix gray background if scrolled off screen (tap the refresh button).
Added Android version to Canada Play Store.

GoPhore Desktop Features

VIN Dashboard: Now the Copy VINs buttons selects more fields including VIN charges.
BOL Dashboard: A new Copy BOLs buttons is on the dashboard so you can paste in to a spreadsheet.
Added Canada compatibility for Quickbooks Online and Google Chrome.

GoPhore App Features

If signatures are not required, once the driver outgates the stop will change to dark green or blue to indicate the driver is finished and the move was successful. (Does not require app update)

GoPhore Desktop Features

Major Security update to keep your information safe. I can't go into too much detail here, that information is classified.
Customer Email Notification: Time stamps are now in military time format
Ability to have the signature field on the BOL replaced by any words you want in the event signatures are not captured. (ie. do not sign, use app)
General Stability and optimization updates

iOS App Version 3.1.8

All new photo taking and storage code. Dramatically improved stability.

GoPhore Desktop Features

Customer Email Notification Re-design - Branded to your company
Order Created
Order Dispatched
Order Picked Up
Order Delivered
Order ePOD
Ability to have the notification email specify number of VINs on it (on by default)
Quickbooks Online and Desktop now communicate back and forth. No more orders getting stuck in the queue.
Chrysler dashboard improvements
ICL Billing Dashboard improvements
ePOD now shows on contactless pickup/delivery signing page
Ability to append Billto customer notes to driver app. (contact us to turn on)
Pronote entry font size increase.
Multi-BOL dispatch stop stability improvements.

App Version 3.1.3

Contactless Signature Viewer: The driver now has a "Refresh Touchless Signature" button to view the customer's signature before the driver signs.
Send Touchless Signature: When ever the touchless signature link is emailed from the app, this resets the session and allows the customer to sign again in the event that their first signature was not acceptable.
Cargo Damage Report stability fixes.

GoPhore Desktop Features

New Email Notification for AIAG Delivery Reports
New Email Notification for Cargo Damage Reports
In the Trip Builder, when assigning a driver, you can now type any portion of their username to search for them.
In Dispatching > Trip Tab: You can now email the Gate Pass with a click of a button. "Gate Pass"
When you choose the email option, it will automatically grab the assigned driver's email.
New Pronotes for received Cargo Damage Reports at the BOL and VIN level.

App and Desktop Updates

COVID - 19 Edition

App Version 3.0.12

COVID-19 Contactless Pickup and Deliveries: New button for touchless movements that will email the client a link to a web page that contains photos and notes. They will be able to sign for the BOL on this page, on their own device.
Photo, Markup, and Notes Upload Change: Now information is sent to the server earlier in the driver work flow. This achieves two things:
Allows contactless clients to see photos and notes prior to driver out-gating.
Uploads information earlier to increase data transmission stability.
Photo Taking Stability & Fixes.

GoPhore Desktop Features

Ability to set each customer as a contactless pickup or delivery: This flags the app to show the new button to the driver.
New Email Notification for Contactless Pickup and Deliveries: Stored in the customer profile
Ability to set each customer to show both pickup and delivery information in contactless web page or to just show only pickup or delivery information.
Monthly Revenue and Averages Report.
Ability to drop Driver's GPS pin from the Global Driver location map after set amount of days: Contact us to activate and set day time out.
Accounting Billing Dashboard Options:
Option to not show cancelled BOLs in Ready for Billing.
Option to have "Zero" charge BOLs not show after "x" amount of days have passed.
Contact us to turn these on.
Split Load Trips: BOL Pronote now specify that it is a split Pickup / Delivery.
ICL Billing Dashboard: Ability to re-rate Bentley VINs

So many features to announce we couldn't fit them in this email.

We are very excited to announce this release! You have spoken and we listened!

New Mobile App Features:

The Big One: Multiple BOLs combined on a single stop location. While in dispatch place similar Pickups or Deliveries next to each other in the Trip builder and it will auto-combine them in the app… what this means:
When a driver arrives at a location that has multiple BOLs to be picked up or delivered they will see all BOLs & VINs listed.
All work can be done on a single screen
Capture Signatures ONCE for multiple BOLs
Outgate ONCE for multiple BOLs
ALL BOLs are updated at once!
Ability to indicate if there is EXTRA CARGO in the vehicle.
This will create a pronote and email the dispatcher that there is extra cargo in the vehicle.
Flat Theme update
Not only does this eliminate the issue with double scrolling, it speeds up the App significantly.
Trip Selection screen is now in chronological order (Newest on top)
Buttons are now at the top of expanded rows.
Larger buttons for ease of use.
Chrysler VICs damage reporting
Compatibility and stability fixes for iOS 13.4

New Desktop Features:

Place similar stops next to each other on the Trip builder to combine them in the driver app.
Ability to set default BOL print type (Straight, Rail, Short) Contact us to default your selection
Printing Invoices now creates ProNotes
Ability to search by BOL Payment type. Collect on delivery, pre-paid, on Account, etc. (From Dispatch order search and BOL Dashboard)
Ability to append Driver Name and Phone number to Tracking Email Notifications. (Click the check box next to notification email in the customer profile)
FCA Billing Dashboard functionality and EDI Compliance
Volvo Billing Dashboard functionality and EDI Compliance
Mercedes Billing functionality and EDI Compliance
Bentley Billing functionality and EDI Compliance
Email Notification stability improvements
Ability to have Terms and Conditions always show for clients, but not when you print inside GoPhore (Contact us to turn on)
Auction Enabled Features
Now anyone can Type in Mileage on a BOL even without a PC Miler API.
The Consignee information from a BOL now goes into the “Ship To” field in Quickbooks desktop and online.
In Settings >ICL Rates you can now manually update rates for all integrated ICL OEMs
Ability to have Weight per VIN and total Approx Weight print on BOLs (Contact us to turn on)

GoPhore Feature Update (2019)

Fri, 01 Feb 2019 15:05:19 GMT

App Version 2.5.2

Photo Taking Stability & Fixes
Tap to Call. Phone numbers listed for customers in the app are clickable to dial the customer.
Geocoding and timestamps: Photos send time stamps and the exact location they were taken to the server. Viewable on MyEzTrack

GoPhore Desktop Features

Ability to have driver and trip# print on BOL and Invoice: Contact us if you would like this turned on.
When the Driver delivers the final BOL on a trip, the Trip End Date is updated to final delivery date.
Settlement Transactions by BOL Report
Settlement Transactions by Trip Report
Settlement Transactions Dashboard
Mercedes Billing Dashboard has new button to approve OEM VINs

MyEZTrack Features

Photos have timestamp of when they were taken
Photos have Geo-Location stamp and a link to view on Map

What's New Doc?

Damage Markup "Undo" Button: Simply tap undo to remove the latest damage markup.
You no longer have to clear then entire screen to fix mistakes.
Auto expand current working VIN. Cuts screen taps you have in half.
That was not a typo, 50% less TAPS!
Latest iOS and android engines for better stability.

Everything past here seldom was publicly announced, it was more personal one on one phone calls and emails.

Finished Vehicles Logistics: A Peaking Industry?

Tue, 12 Sep 2017 16:20:31 GMT

Although it is a staple of the modern transportation industry, finished vehicle logistics continues to represent a unique approach to handling damages and hold management. For those who may not be familiar with this term, finished vehicle logistics refers to all of the activities taking place after a new consumer vehicle leaves the factory until the point when it reaches the dealer.

Generally speaking, the main activities involved in this process include the storage, post-production modifications and/or pre-delivery inspections that occur before delivering the final product (in this case automobiles) to the customer.

Due to such a meticulous shipping process, finished vehicle logistics relies heavily on specialized storage, workshops, and transportation especially. This means that the trucks and trailers designed to handle these orders also need drivers who are able to handle these orders amidst the high risk of damaging the product.

How Damages Arise in Finished Vehicle Logistics

When we’re talking about finished vehicles, it’s not uncommon for the conversation to enter into international markets. Considering that no consumer car in America is completely sourced and assembled in the United States (sorry to break it to you), the logistics behind finished vehicles is an increasingly complex and dynamic topic.

Cars and their parts can come from multiple places around the globe, so it’s no surprise that damages mostly occur when they’re being handled. Whether driving on and off of the various modes of transport or just between different storage compounds, errors are often quite pricey.

Any number of damages can occur during the shipping process, each with their own specific code and in-depth description . But besides the obvious factor of human error, adverse water conditions (especially hail) and airborne contamination from industrial areas also present significant risks for finished vehicle shippers and their customers.

Even the smallest damage to a vehicle can have a disproportionately negative effect on the overall cost of the process. Any needed repairs, even if relatively minor, ultimately delay the delivery and can eventually end up hurting the manufacturer’s reputation – a sort of “supply-chain reaction” if you will.

North American Conferences on an International Industry

With the past 7 years have seen recovery and growth for the industry, the recent Finished Vehicle Logistics North America conference brought top leaders together to reflect and look toward the future.

Held in Newport Beach, California, the conference came at a time when production volume and sales continue to climb, fuel costs are low, and service levels in both rail and truck transportation are high – a great time to be in the industry.

PwC Autofacts’ recent predictions call for sales to reach nearly 17.8 million units this year due to the shift toward more people buying SUVs, crossovers, and trucks. Meanwhile, mid-sized sedans and small cars have actually shown a decline. This basically means that the bigger the product, the more shipments companies in the finished vehicle transportation industry get to make – and that means more money.

Though despite years of an exceptionally healthy market, many analysts are skeptical as to how long this good fortune is going to last. Some fear that the U.S. vehicle market may soon be approaching a peak, leading to several years of stagnating or even declining sales. The true question is how prepared carmakers and their logistics providers may be able to handle a future downturn.

As Chairman of Jack Cooper Holdings, Sarah Amico aptly noted, “downturns give us the chance to eliminate waste, to acquire new business, to tighten operations and drive innovation by way of necessity.”

Hopefully, things will remain vibrant for this critical portion of the transportation industry, although it would seem that many are already preparing for the worst despite the best of times.

For now, logistic companies dealing with finished vehicles can enjoy a growing industry and healthy numbers, made more efficient with technology every day.

Auto Hauling

Tue, 21 Jun 2016 16:16:47 GMT

Auto Hauling

The life of an auto hauler is quite exciting; each day brings a new and interesting challenge as no two days at work are the same. While those are the perks of the job, there’s no denying that it can be a tad on the stressful side too. Or rather, it used to be before the technological geniuses came up with software to make their jobs a heck of a lot easier. We’re not just talking any software here; we’re talking GoPhore, the best software anyone in the auto hauling industry could ever ask for.

GoPhore, in its very simplest terms, is a secure, web-based software designed to be used by anyone in the auto hauling industry. So what makes GoPhore so special and ground breaking, you ask yourselves? GoPhore can be used for pretty much everything in the autohauling industry; dispatching, tracking, quoting, auctions and even customer notifications and ePODs, GoPhore has you covered.

The software makes it easy for the driver to plan their route quickly and conveniently with its easy to use drag and drop feature. Drag and drop the orders, and your trip will be laid out for you. And the great thing is that you can schedule lots of trips for one single driver at the same time, which is something that couldn’t really be achieved before. Pretty cool, right?

That’s not all the GoPhore does, either. It has the capability to capture customer signatures, meaning you don’t have to travel around with heavy books and constantly worry about losing your pen or the customer accidentally running off with it. You can even record your expenses such as fuel as you go along, making it easier to settle with your employer when the time comes.

GoPhore is great for the customer too thanks to the auto-tracking and auto-updating features. This means that they will know exactly where you are, so they can prepare themselves for your arrival. Perfect if you’re running a little late due to unforeseen circumstances such as traffic or road accidents. Happy customers that aren’t stuck behind the door waiting for their package are always a good thing. Other features which are great for the customers include the automated emails, which are sent when the item is dispatched, picked up by the driver, on its way, and of course, delivered. This is particularly important if the package was delivered to a neighbour; they won’t be able to get away with saying it wasn’t delivered and keeping it themselves (something which unfortunately has happened in the past) as the customer will have a direct notification that it arrived safely.

An Overview of an ePOD

Tue, 15 Mar 2016 16:12:23 GMT

Proof of deliveries has been around for a very long time. In their simplest form, an ePOD is just a method to verify that an item has been delivered to the intended recipient. Once technology started to become integral to our day to day life, delivery services started to implement it for their systems. Hence, making ePOD software and capturing signatures with tech rather than paper.

How it Affects the Auto Hauling Industry

There is a lot of legal standing in a proof of delivery. When you sign for one, that means you are releasing the shipper from the responsibility of the goods delivered. In the United States, DHL, UPS and FedEx as well as the US postal service (USPS) provide proof of delivery. Commercial fleet operators also need to be able to confirm proof of delivery of goods to their customers. If you sign for something without checking it, it is a lot more difficult to make a claim down the road. So always check your goods.

The Future of ePOD

With technology being at our fingertips, most industries are starting to become more and more regulated. When you ship for manufacturers they usually have a lot of rules behind accepting ePODs. You have to ensure that your software provider is compliant. Just like how GoPhore is compliant with AIAG standards for working with OEM car manufacturers. Same with data logistics companies such as Norad, ICL, WWL, etc.

What This Means For You

The earlier you start looking for an ePOD solution the better off you will be. You are essentially “future proofing” your logistics company. Setting up EDI with manufacturers makes this even more efficient. Another great problem that is solved by doing this is that your company can automate so many facets of billing. Future Proof your Company Today!

gophore

How GoPhor Makes Flexibility Possible in Auto Transport

Where Traditional Systems Fall Short

A More Flexible Approach

Why Flexibility Matters

Final Thoughts

Scaling Driveaway Services with Smarter Dispatching

Dispatch Like a Pro

Empower Drivers in the Field

Real-Time GPS Tracking & eSignatures

Track Expenses and Settle Faster

Scale your driveaway business the smart way.

Mastering Car Auction Logistics with GoPhore

Instant VIN Scanning & BOL Generation

Seamless Office & Driver Communication

Integrated With Auction Systems

Transparent Vehicle Tracking

How Digital ePODs Revolutionize Car Hauling Efficiency

Goodbye Paper. Hello Precision.

Faster Claims, Better Reputation.

Customers Stay in the Loop

Why Dispatching Is the Real Profit Center in Auto Transport

Dispatching Controls Revenue Per Mile

Poor Dispatching Creates Hidden Costs

Real-Time Data Turns Dispatching Into a Profit Engine

Better Dispatching Improves Driver Retention

Dispatching Connects Every Part of the Business

Why Dispatching Deserves More Attention

How Digital ePODs Revolutionize Car Hauling Efficiency

Digital ePODs Boost Car Hauling Efficiency

Goodbye Paper. Hello Precision.

Damage Disputes? Not Anymore.

Faster Claims, Better Reputation

Customers Stay in the Loop

Ready to modernize your deliveries?

Mastering Car Auction Logistics with GoPhore

Streamline Every Auction Move with GoPhore’s Smart Logistics Tools

Instant VIN Scanning & BOL Generation

Seamless Office & Driver Communication

Integrated With Auction Systems

Transparent Vehicle Tracking

Make your auction transport smarter.

Scaling Driveaway Services with Smarter Dispatching

Streamline Driveaway Operations with GoPhore’s All-in-One Platform

Dispatch Like a Pro

Empower Drivers in the Field

Real-Time GPS Tracking & eSignatures

Track Expenses and Settle Faster

Scale your driveaway business the smart way.

GoPhore Feature Update (2025)

Explore the Latest GoPhore Driver App Features

Feature Announcement Update: Key Enhancements & Fixes (2023)

Hello,

1. User Preference Updates (Contact us to enable)

2. Customer profile preferences

3. Invoice & Document Customization

4. Application Fixes & Data Management

GoPhore Feature Update (2023)

GoPhore Feature Update (2022)

GoPhore Feature Update (2021)

GoPhore Feature Update (2020)

App and Desktop Updates

So many features to announce we couldn't fit them in this email. ﻿

GoPhore Feature Update (2019)

Finished Vehicles Logistics: A Peaking Industry?

How Damages Arise in Finished Vehicle Logistics

North American Conferences on an International Industry

Auto Hauling

Auto Hauling

An Overview of an ePOD

How it Affects the Auto Hauling Industry

The Future of ePOD

What This Means For You

So many features to announce we couldn't fit them in this email.